WHAT can be returned?
Any products damaged in transit, faulty, or incorrectly dispatched may be returned for a full refund including cost of return postage. Due to the nature of many of our products, change of mind returns will be considered and accepted on a case by case basis and must be unused and in the original undamaged packaging. In this instance, customers will be refunded the cost of purchase.
WHEN do items need to be returned by?
Items need to be returned within 14 day of receipt.
Items need to be returned within 14 day of receipt.
WHERE do items need to be returned to?
All returns should be addressed to: HUMM eco (please email to be supplied with the correct returns address).
All returns should be addressed to: HUMM eco (please email to be supplied with the correct returns address).
HOW do customers return items?
All returns can be sent by post and require a copy of the invoice receipt.
All returns can be sent by post and require a copy of the invoice receipt.